Booking Terms & Conditions

We always advise booking a table over the phone if you intend bringing your four legged friend especially so at the weekends as dog friendly tables can get snapped up rather quickly, call us on 01538 300324 to complete your booking. Alternatively you can specify that you are bringing a dog in the comments section of your online booking, just be aware that during busy times these comments may be accidentally overlooked. 

Our hot rock steaks are strictly offered on a first come first serve basis, once gone they've gone for that service period as there is a 90 minute turn around period e.g. cooling, cleaning, drying, reheating. Also note that they can only be served in multiples of four so if you are a table of six there will be a delay in the last two coming out.

For tables greater than six we have to join tables together which is why to book a table for more than six people you have to give us a call or submit an enquiry on the home page, click the 'Email Us' button near the bottom of the page. Please note that all tables over 6 are subject to a preorder requirement although the maximum table size we can do at the busy weekend is six people due to how busy we can get. For example; If you turn up as an eight then you will be offered two tables of four, ordering separately without exception

For certain days or events i.e. Mothers day or a singer is featured, we require card reservations in order to secure your booking, such details are not held by us but by STRIPE in an encrypted & PCI compliant manner. No payment is taken unless you either cancel within a 24 hour period or fail to turn up, the fee is £15 per person & will be charged to your card.